Butik Massage Policy – What You Need to Know Before You Book

Thinking about a massage at Butik Massage? Grab the basics first. Our policy covers booking, cancellations, privacy, and therapist conduct so you know exactly what to expect.

Booking & Cancellation Rules

Booking is simple – pick a date, choose a therapist, and confirm. We ask for a valid phone number and email so we can send your confirmation. If you need to change or cancel, give us at least 24 hours notice. Less than that and a small fee applies. This helps us keep our schedule full and respects the therapist’s time.

Payments are taken online when you book. We accept major cards and secure payment gateways. No hidden charges show up at the door. If you show up late, we’ll try to fit you in, but a 15‑minute delay may shorten your session.

Privacy & Safety Standards

We treat your personal info like it’s our own. All data is encrypted and never shared with third parties. Your name, contact, and payment details stay confidential.

Every therapist follows strict hygiene rules. Clean linens, fresh oils, and sanitized equipment are the norm. If you have any medical concerns, let us know beforehand. We’ll adjust pressure or technique to keep you comfortable.

During the session, the therapist respects your boundaries. Any request that feels uncomfortable or illegal is declined. You’re in control – you can stop at any time.

Our venue is a quiet, private space designed for relaxation. We keep the lighting low and music soft, so you can unwind without distractions. If you have special preferences, tell us when you book and we’ll do our best to match them.

We also have a clear refund policy. If the service isn’t delivered as described, contact us within 48 hours and we’ll process a refund or offer a free re‑session. This ensures you feel valued and confident in choosing us.

Got questions? Our support team is available by phone or email during business hours. We reply quickly and aim to resolve any issue within the same day.

Following these simple rules helps everyone have a smooth, enjoyable experience. Respect the schedule, be clear about your needs, and trust that we’ll protect your privacy.

Ready to book? Head to our booking page, pick a time, and relax knowing you’re covered by a straightforward, fair policy.