Legal Information: Data Protection and Terms of Service

Welcome to the legal hub of Butik Massage Istanbul. Here you’ll get straight answers about how we protect your data and what rules we follow for our services. No legal jargon—just the facts you need.

How We Keep Your Personal Data Safe

We take privacy seriously. All personal info you share—name, email, phone, payment details—is stored on secure servers that meet GDPR standards. That means we only collect data that’s necessary for booking, communication, and payment. We don’t sell your info to anyone.

If you wonder why we need certain details, it’s simple: we need to confirm your appointment, process payments, and follow up on any feedback. We never keep data longer than needed. Once a booking is finished and any related issues are resolved, we delete or anonymize your records.

Need to see what data we have on you? You can request a copy at any time. Want us to erase it? Just ask, and we’ll remove it unless the law requires us to keep it for tax or accounting reasons. All requests are handled promptly, usually within 30 days.

Our Terms of Service at a Glance

Our Terms of Service outline what you can expect when you book a session and what we expect from you. We’re all adults, so the rules are clear and fair. You must be at least 18 years old, and you agree to arrive on time for your appointment.

Payments are collected before the session starts. If you need to cancel, let us know at least 24 hours in advance for a full refund. Cancellations later than that may be charged a small fee. We also have a strict no‑tolerance policy for any harassment or disrespect toward our therapists.

All services are provided in a safe, clean environment. Our therapists follow professional standards and maintain hygiene at all times. If you have any health concerns, let us know before the session so we can adjust the treatment accordingly.

By booking with us, you agree to these terms and confirm that you’ve read and understood them. If you have questions, our support team is ready to help—just send a message or call us.

Overall, we aim to make your experience smooth and secure. Your privacy and comfort are top priorities, and our policies reflect that. Keep this page handy if you ever need a reminder about your rights or our service rules.